it simple

We offer competitive pricing with no hidden fees or monthly costs. A simple transaction fee means you only pay when you are paid.

Accept Visa, Mastercard and American Express issued cards
4.75% + 30c
  • No lock-in contracts
  • Responsive support team
  • All features included
  • Monthly Gateway $25
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High Volume

We scale to accommodate your needs with competitive rates. Contact our sales team for more information.

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Foreign currency transactions

AUD Settlement (Default)
4.75% + 30c
Foreign currency transaction fee
Conversion fee
Domestic Settlement

Sell in multiple currencies. Foreign currencies are processed at 4.75% + 30c, and converted to AUD at a retail foreign exchange rate premium of 2% for transfer to you.

See all foreign currencies you can charge in ›

Foreign Settlement
6.6% + 30c
Transaction fee
Conversion fee
Foreign Settlement

Sell and receive payments in a foreign currency. Transactions are processed at 6.6% + 30c and are transferred to you in your currency, converted at a retail foreign exchange rate.

Payout Transfers

When transferring funds from your PayKloud account to your bank account using Payout, a fee may be applied.

Transfers initiated to your own bank account are subject to fee based on your recipient bank's country.



A chargeback is when a card holder disputes a sale that has been paid by credit-card. The dispute is raised when they contact their card-issuing bank, who then contact PayKloud via our card acquiring bank.

Learn more about Chargebacks →

If a chargeback is raised and awarded to the cardholder, an administration fee of $25 applies. No fee applies for chargebacks you successfully contest.

Administration fee

Risk Charge


A Risk Charge fee is applied when we identify any product/s shipped from country other than the country of seller's (Your) business or bank account country.

If an Activity of dropshipping business is identified by our Risk Management Team, an additional Risk Fee will be charged to cover the risk. No fee applies if transaction not identified as dropshipping.

Frequently Asked Questions

What can I sell and what I can not sell on PayKloud ?
You can read our terms to see the list of items not allowed.
How can I use PayKloud on my website ?
Currently PayKloud is dedicated to HipKart platform you can create Your free store on HipKloud to sell online.
PayKloud is payment processor ?
No we are only a pre-integrated payment technology provider, we use Stripe and to process your payments.
I have my own merchant account can I use that ?
Yes most merchant banks support and if your bank supports it, then you can contact us and we will enable it for you for free.
If I use my own merchant account what is the fee PayKloud charges ?
If you use your own merchant account then you pay nothing its 100% free.
How Secure is PayKloud ?
We use PCI compliant api calls between us and our processors based on their guidelines so it ensures 100% security for each transaction. Also we do not store any credit card related information at our end ever.
Does it cost to process a refund ?
No, it does not cost you any additional fees to process a refund.
Is GST included in transaction fees ?
No, the transaction fees you pay are exclusive of GST.
Do you offer a special Not–for–Profit rate ?
Yes, we offer a discounted transaction rate for registered Not–for–Profit organizations. Contact our sales team for more information.
Am I locked in to a contract ?
No, there are no lock–in contracts, minimum processing amounts, or fees associated with signing up to PayKloud.
Why there is an additional risk fee charged ?
Most payment services do not support dropshipping as a business model. International dropshipping can cause disputes because of delay in delivery. But at PayKloud we understand that today businesses run in a Hybrid format so banning them does not help anyone, but to cover the risk we charge an additional fee on every transaction based on the shipping tracking, if a product is found to be shipped from same country of seller then we simply revert back the risk charges. So in other word's if you are doing a local dropshipping there are no risk charges at all.


  1. Transaction Fees listed are for payments processed from domestic consumer credit cards. Higher rates may apply for commercial, international and other credit cards.
  2. Time taken to setup PayKloud Payment Account can vary depending on the risk profile of your business and the time taken for the business owner to provide relevant documentation. All efforts will be made to have the application completed within 4 business days but this cannot ever be guaranteed due to the complexity of banking networks and processes.
  3. All prices quoted are INCLUSIVE of local taxes.
  4. All prices are quoted and charged in AUD.