What can I sell and what I can not sell on PayKloud ?
You can read our terms to see the list of items not allowed.
How can I use PayKloud on my website ?
Currently PayKloud is dedicated to HipKart platform you can create Your free store on HipKloud to sell online.
PayKloud is payment processor ?
No we are only a pre-integrated payment technology provider, we use Stripe and Authorize.net to process your payments.
I have my own merchant account can I use that ?
Yes most merchant banks support Authorize.net and if your bank supports it, then you can contact us and we will enable it for you for free.
If I use my own merchant account what is the fee PayKloud charges ?
If you use your own merchant account then you pay nothing its 100% free.
How Secure is PayKloud ?
We use PCI compliant api calls between us and our processors based on their guidelines so it ensures 100% security for each transaction. Also we do not store any credit card related information at our end ever.
Does it cost to process a refund ?
No, it does not cost you any additional fees to process a refund.
Is GST included in transaction fees ?
No, the transaction fees you pay are exclusive of GST.
Do you offer a special Not–for–Profit rate ?
Yes, we offer a discounted transaction rate for registered Not–for–Profit organizations. Contact our sales team
for more information.
Am I locked in to a contract ?
No, there are no lock–in contracts, minimum processing amounts, or fees associated with signing up to PayKloud.
Why there is an additional risk fee charged ?
Most payment services do not support dropshipping as a business model. International dropshipping can cause disputes because of delay in delivery. But at PayKloud we understand that today businesses run in a Hybrid format so banning them does not help anyone, but to cover the risk we charge an additional fee on every transaction based on the shipping tracking, if a product is found to be shipped from same country of seller then we simply revert back the risk charges. So in other word's if you are doing a local dropshipping there are no risk charges at all.